At LALACROW store, we respect your privacy and are committed to protecting your personal information. This policy outlines our practices regarding collecting, using, and sharing your information through our website, which we refer to as "Services". By using our Services, you agree to collect and use information following this policy.

 

Collecting Personal Information

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When you visit our store, we may collect certain information about you, including but not limited to:

• Personal information such as your name, email address, postal address, and phone number that you provide when you make a purchase, sign up for our newsletter or create an account.

• Transaction details about the products you purchase or inquire about, including your payment information.

• Technical information about your device and internet connection, including your IP address, browser type, and operating system.

 

Using Personal Information

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We use your personal information to:

• Fulfill your orders and process payments.

• Communicate with you about our Services, including order updates and customer service inquiries.

• Enhance and personalise your shopping experience.

• Comply with legal obligations and enforce our terms of service.

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Sharing Personal Information

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We may share your personal information with third parties in the following circumstances:

• With service providers who assist us in operating our business and providing our Services, such as payment processors and shipping companies. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.

• In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

• When required by law or to protect the rights, property, or safety of LALACROW, our customers, or others.

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Customers’ Rights

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You have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you.

• Request that we correct any inaccuracies in your personal information.

• Request the deletion of your personal information when it is no longer necessary for us to retain it.

• Withdraw your consent to the use of your personal information where consent is the basis of processing.

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To exercise these rights, please contact us at the information provided below.

 

Use of Cookies

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Our Services use cookies to distinguish you from other users, enhance your experience, and analyse traffic. Cookies are small files placed on your device that collect data about your device and use of our Services. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Services.

 

Contact Information

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For any questions or concerns regarding this privacy policy or our practices, please contact us at:

• Email: hello@lalacrow.com

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We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.